General Data Protection Regulation

With the entry into force of the new European regulation on the protection of personal data on May 25, 2018, we can only continue to communicate with you if you give your explicit consent by revalidating your name and email address.

By giving us your consent, we can continue communicating with you through digital marketing, sharing newsletters, event invitations, promotional offers, and other information that may be useful to you. You can give us your consent by sending an email to besilkdesign@gmail.com confirming your name and email address.

Personal Data Usage and Privacy Policy

Use of Personal Data of individuals:

The personal data authorized for processing is intended for marketing purposes related to products and services sold by [Company Name]. be silk design . Your personal data will not be shared with others, nor will it be used for purposes other than those you have consented to.

Purpose

The processing of your personal data has the following purposes:

  • To supply the requested products and services;
  • Contact the client if there are any changes to the scheduled time, delivery deadline, or any other matter of interest to the client related to the fulfillment of the contractual relationship;
  • To use customer payment information for accounting, billing, control and auditing purposes, and to detect and/or prevent default situations;
  • Using customer data for administrative or legal purposes, including statistical and marketing analysis, systems testing, customer research, maintenance and development, or to handle a dispute or complaint;
  • Develop digital marketing strategies, especially to promote new content and launch products, send newsletters, invite people to and promote events or promotional activities.

These actions require prior authorization from the client, and personal data can be limited, rectified, or removed at any time, upon request.

Personal data controller:

Besilk, Lda is responsible for processing your personal data, whether by automated means or not, from its collection, organization, and storage to its deletion.

Data retention period:

We will retain your personal data for a period of 10 years, after which we will securely delete or destroy it.

Until then, the data will be retained and kept until express instructions to the contrary, or until the law or a final and unappealable court decision requires its deletion.

Right of access, rectification, erasure, restriction, objection and portability of your data.

You have the right to ask, whenever you want:

  • Access the data you provided to us;
  • Correct your information;
    • Delete from your data;
    • Limit the processing of your data;
    • Object to the processing of your data.
    • To proceed with the portability of your data to the entity indicated by you.

Right to complain:

If you believe that your data is not being processed in accordance with applicable legislation, specifically European and national legislation, we remind you that you have the right to lodge a complaint with a supervisory authority (https://www.cnpd.pt/bin/duvidas/queixas_frm.aspx).